Law firm websites · Housing disrepair
Websites for housing disrepair solicitors
Tenants with damp, mould or repairs that never get done are wary of claims marketing, often with reason. A housing disrepair website works when it names the regulated firm up front, explains what the landlord must do, puts repairs before compensation, and sets out funding and deductions in full before the tenant commits to anything.
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The first question
“My landlord won't fix the damp and mould. What can I do?”
A tenant, often after months of reporting the same problem.
How clients choose a housing disrepair firm online
Housing disrepair has attracted heavy advertising and growing regulatory attention. The SRA has made it a focus of its work on high-volume consumer claims, and the government ran a call for evidence on housing disrepair claims that closed in February 2026. A firm that wants to grow this work needs a site that reads as a law firm, not as another lead form.
The law tenants ask about has also changed. Awaab's Law has applied to social landlords in England since 27 October 2025, starting with emergency hazards and significant damp and mould, with further phases planned. Explaining which landlords it covers, and what it requires, answers the question many tenants now arrive with.
What a housing disrepair page needs
Approach: credible, plain and pressure-free. A short description of the problem and how long it has been reported. Photos are welcome but never needed to start.
- 01
Landlord duties
What a landlord must repair, explained plainly
- 02
Damp and mould
Where Awaab's Law applies, and to which landlords
- 03
How a claim works
Reporting, evidence, the pre-action stage and possible outcomes
- 04
Costs
Funding terms and deductions, in full before anything is signed
- 05
Who you're dealing with
The firm's name, SRA number and the people handling claims
Design decisions, and why
- The firm is named at the top: tenants are wary of claims companies, and with reason.
- Repairs come first and compensation second, which matches what most tenants want.
- No "you could be owed" headlines; the SRA has warned firms about how claims are marketed.
Main website or a separate site?
Could be either.
Housing disrepair is often run as a volume line with its own searches, so a focused site can work if the regulated firm is named prominently. Some firms prefer the main site, so tenants can see an established practice.
Specialist enquiry sitesWhat the SRA rules require
The SRA Transparency Rules do not list housing disrepair among the services that require published prices. The SRA's warning notice of 28 January 2026 on "no win, no fee" in high-volume consumer claims sets out how such arrangements must be marketed and explained, including the firm's responsibility for marketing done by introducers. Claims management companies that handle housing disrepair claims are regulated by the FCA. Publicity must be accurate and not misleading, and unsolicited approaches to members of the public are prohibited (SRA Code of Conduct, paragraphs 8.8 and 8.9). Whatever the area, every SRA-authorised firm must publish its complaints procedure, including how and when a complaint can go to the Legal Ombudsman and the SRA (rule 2.1), and display its SRA number and the SRA digital badge prominently (rule 4.1).
Sources: SRA Transparency Rules (version in effect from 11 April 2025); SRA warning notice: 'No win, no fee' in high-volume consumer claims; SRA: housing disrepair (December 2025); FCA Handbook: regulated claims management activity; Awaab's Law in the social rented sector (GOV.UK). This is a summary, not legal advice.
Full guide to the Transparency RulesWhat we don't promise
No one can guarantee rankings, enquiries or mentions in AI answers, and we don't. We build a site that is clear, compliant, fast and easy for search engines and AI tools to understand, and we're candid about what that can and can't do.
Questions firms ask
How can a housing disrepair firm stand out from claims companies?
By being plainly a law firm: named at the top, with its SRA number and badge, named people, and full costs set out before sign-up. Tenants who have been cold-called are looking for exactly those signals.
Should a housing disrepair site cover Awaab's Law?
Yes, accurately. It applies to social landlords in England, starting with emergency hazards and significant damp and mould from 27 October 2025. Saying which tenants it covers, and which it doesn't, is more useful than presenting it as a reason everyone can claim.
What should the enquiry form ask a tenant?
What the problem is, how long it has been reported, and the landlord type. Photos can help but should never be required to start, and the form should say how and when the firm will make contact.
Talk to us about your housing disrepair website
What happens next
- 1Tell us a little about the firm — it takes about a minute.
- 2We reply within one working day to arrange a 30-minute call.
- 3If it's a fit, you receive a written scope and fixed price.